If you or a loved one has been harmed by medical treatment in New South Wales, you may be entitled to make a medical negligence claim.
Medical negligence (also called medical malpractice) occurs when a doctor, hospital, or other health professional provides treatment that falls below an acceptable professional standard, and that failure causes injury, illness, or loss.
You may have a claim if:
- A diagnosis was delayed or incorrect
- A hospital or surgical error occurred
- Inadequate aftercare or follow-up caused harm
- You were not properly informed of risks before treatment
- Medication errors led to injury
We recognise and deeply respect the dedication, skill and compassion of medical professionals across New South Wales. Doctors, nurses, midwives, paramedics and allied health practitioners work tirelessly, often in high-pressure environments, to care for their patients and save lives. The vast majority provide safe and appropriate treatment every day.
However, medicine is complex, and despite best intentions, things can and do go wrong. Sometimes outcomes are unavoidable complications. In other cases, care may fall below the standard reasonably expected. When negligence occurs, the consequences can be devastating.
The impact is rarely limited to the patient alone. Serious injury or avoidable harm can affect:
- Physical and psychological wellbeing
- A person’s ability to work and earn income
- Independence and quality of life
- Family stability and relationships
- The emotional and financial security of loved ones
For families, the aftermath can include long-term care needs, lost income, medical expenses, and profound emotional distress.
Seeking legal advice about a potential medical negligence claim is not about blaming hardworking professionals. It is about understanding your rights, clarifying what happened, and accessing the support you may need to move forward.
Common Types of Medical Negligence Claims
- Hospital & Surgical Errors – Mistakes during surgery, anaesthetic complications, or preventable hospital-acquired injuries.
- Birth & Obstetric Injuries – Injuries to mother or baby due to errors during pregnancy, labour, or delivery.
- Medication & Prescription Errors – Incorrect dosages, wrong medications, or failure to account for allergies.
- Misdiagnosis & Delayed Diagnosis – Failure to identify serious conditions such as cancer, stroke, or infection in time.
Your entitlements
A successful claim may include compensation for:
- Pain and suffering
- Past and future medical expenses
- Loss of income and superannuation
- Care and assistance needs
- Travel and rehabilitation costs
Every case is different. Compensation depends on the severity of injury and long-term impact.
How do I know I have a claim?
A claim generally requires proof that a health professional breached their duty of care and that the breach caused measurable harm.
Do most cases go to court?
Many claims resolve through negotiation before reaching trial.
No Win, No Fee – Access to Justice for Everyone
We believe that financial circumstances should never be a barrier to seeking justice.
That is why we provide medical negligence legal services on a No Win, No Fee basis.
Serious injury or loss can place enormous emotional and financial strain on individuals and families. Pursuing a legal claim should not add to that burden. Our No Win, No Fee arrangement is designed to:
- Remove upfront legal costs
- Reduce financial risk
- Provide certainty about legal fees
- Ensure equal access to experienced legal representation
We are committed to making high-quality legal advice accessible to everyone in New South Wales, not just those who can afford to pay privately.
Don’t Delay – Time Limits Apply
In New South Wales, strict limitation periods apply to medical negligence claims. If court proceedings are not commenced within the required timeframe, you may lose your right to pursue compensation even if your claim is otherwise strong.
Importantly, determining when the time limit starts is not always straightforward.
In some cases, the limitation period runs from the date of the negligent treatment. In others, it may begin when you first knew, or ought reasonably to have known, that your injury was caused by negligent care. This can be particularly complex where:
- Treatment occurred over an extended period
- There were multiple healthcare providers involved
- Symptoms developed gradually
- A diagnosis was delayed
- You only later discovered that something had gone wrong
Because of these complexities, it can be difficult to work out precisely when time begins to run. Waiting to “see how things progress” may unintentionally put your rights at risk.
Early legal advice allows:
- Careful assessment of relevant dates
- Prompt gathering of medical records
- Identification of potential defendants
- Protection of your position within the limitation period
If you believe you may have a medical negligence claim in NSW, please contact us for a confidential and obligation free consultation on
(02) 9188 7875.
Michelle,
I hope you keep fighting for people like me.
If people didn’t take on these cases, we’d never get justice. You and your team did really well.
To you, Tatiana, Nadine and Angela and everyone on your team I want to say Thank you.
A. N.
Re: Historical Abuse Case
I am so grateful for the care, professionalism and dedication shown by Michelle and her team through my historical abuse claim. From the very start I felt listened to, believed and supported. Michelle kept me informed at every stage and ensured my case was handled with care and respect. Thanks to Michelle’s dedication and expertise I achieved a positive outcome. I would recommend Michelle to others seeking advice for sensitive matters.
E. M.
Re: Historical Abuse Case
Tatiana handled my case and I can’t thank her enough for her support. I am so grateful for everything she did for me. Tatiana’s guidance made a difficult journey much easier.
Z. T.
Re: Historical Abuse Case
Thank you Michael for your help regarding my “slip and fall” accident. You explained everything so well and kept me informed. Thanks to you I achieved a great outcome. I will definitely recommend you to my friends and family.
P. W.
Re: Public Liability Claim
I am a survivor and North Star Law handled my abuse claim. They listened and supported me. They were compassionate and respectful and treated me with dignity and care. The money I received will help my family and grandchildren. Seeking justice is important and I am glad I was told by your firm.
B. D.
Re: Historical Abuse Case
I rang North Star Law after being told I have no claim by other firms. My wife nearly died in hospital and our family has never been the same. I was treated with compassion from the start and we received an amazing outcome which has changed our family’s future. Forever grateful.
A. P.
Re: Medical Negligence Claim
Michelle Martin is not only an excellent lawyer but also a true friend.
R. C.
Re: Historical Abuse Case, Tamworth Boys Home
Michelle,
I am so proud you are my lawyer.
R. D.
Re: Historical Abuse Case, Daruk Boys Home
Dear Tatiana, James and Nadine,
I am so incredibly grateful and really appreciate all your help and support.
Thank you so much for not giving up on me, when so many others did.
Kind regards,
D. S.
Re: Historical Abuse Case, Religious Organisation
Dear Michelle,
Thank you so much for all your hard work on my case. It will truly change our lives to have this financial security!
I wouldn’t hesitate to recommend you to anyone who would need your services.
C. C.
Re: Motor Vehicle Accident Claim
My wife was injured in a motor vehicle accident which was a traumatic experience for our family. We lodged a CTP claim with the insurer and engaged North Star Law to act on our behalf. Michelle’s compassion, communication and attention to detail were all very impressive and this culminated in an excellent resolution with the insurer, which exceeded our expectations. The legal fees charged by North Star were, in my opinion, very reasonable considering the amount of work involved.
K. B.
Re: Motor Vehicle Accident Claim
Tatiana,
We can’t thank you enough for your support, kindness, diligence and advocacy. From the day we met at my home it’s been a long road to today – and there’s still a journey ahead. But thankfully today justice was served.
We are so grateful to you for being such a key part in today’s success.
C. S.
Re: Workers Compensation Claim
Tatiana,
I spoke with you regarding my workers compensation case and whether I should go ahead with a claim for negligence against my employer. I found your advice to be invaluable. You were warm yet sharp, with a comprehensive knowledge of this area of law and incredibly helpful in steering me towards a decision that would bring you no reward. I can’t tell you how much I appreciated all of that.
Tatiana, thank you. From the bottom of my heart.
S. C.
Re: Workers Compensation Claim
Thank you so much for your hard work, Tatiana!
I am finally able to begin securing a home for my dear wife and my two kids, to live together as a family. If it weren’t for your hard work, not for you helping us through, who knows how much longer it could have been. Tatiana, I really thank you from my heart.
S. N.
Re: Medical Negligence Claim
Dear Michelle,
I just wanted to say Thank You for all your time and commitment, I truly appreciate it.
K. P.
Re: Motor Vehicle Accident
Dear Michelle and Tatiana,
Thank you for your wonderful efforts to ensure my case was well presented. Your hard work has been rewarded with a fabulous result! I have appreciated your friendly, professional advice over the past two years and would not hesitate to recommend North Star Law to anyone in need of your services.
Many thanks,
J. C.
Re: Motor Vehicle Accident
Tatiana,
I received the payment yesterday. Thanks again for everything you had done for me. All the best. I trust you and your professional work. I'm happy to do business with you…
Many thanks,
X. W.
Re: Motor Vehicle Accident
Michelle,
Initially, I was told by people to just go on my own and lodge a claim (with no knowledge of litigation).
How fortunate was I to be referred on to you by somebody who spoke so highly of your compassion and sincerity!
I appreciate all your communication and keeping me informed in clear and simple terms - you always had my best interests in mind and were successful in obtaining such an excellent outcome.
I would have no hesitation in recommending you to anyone who is in need of legal help.
Thank you so much!
J.P.
Re: Personal Injury Claim
Dear Tatiana,
I just wanted to thank you for all your ongoing hard work as I have just received a lump sum payment for monies owing to me from the insurer, it has certainly taken some of the stress off. The effort you have gone to in making the insurer accountable is far outside my scope but so much appreciated by me.
Thank you!
D.B.
Re: Workers Compensation Claim
Tatiana,
A sincere huge Thank You for the wonderful support you have provided me along the way - not just in your professional legal capacity which has obviously given us a good outcome, but also on a personal level, I truly felt safe and understood from you along the ups and downs of my very first ever engagement with lawyers. You truly are a credit to your profession.
J. S.
Re: Personal Injury Claim
A bouquet of thanks for your professionalism and assistance to me in my compensation claim. You are so appreciated.
M. C.
Re: Motor Vehicle Accident
Hi Michelle!
Just wanted to thank you for all that you have done to help W. We are so grateful that you were representing us.
We are very pleased with the outcome and happy that it is now behind us. If we ever get the chance to recommend you and North Star, we won't hesitate.
Kindest Regards
L. & W.P.
Re: Personal Injury Claim
Dear Michelle,
Thanks so much for your years of hard work and support. I couldn’t have asked for a more stable and professional team so pass on my thanks to the rest of the team as well.
Kindest Regards
C.R.
Re: Motor Vehicle Accident
Dear Michelle,
I would like to extend my deepest appreciation for the exceptional assistance and support both you and Shirley have provided throughout this case. Your professionalism and dedication were truly commendable.
Once again, I am sincerely grateful for your efforts in successfully resolving this matter.
J.L.
Re: Medical Negligence Claim
Thanks Michelle,
Thank you for all the hard work you and your team put into this case. You kept me up to date the whole way through the process, and at no stage was I left guessing. I am truly grateful. I'm grateful too, to A. for putting me onto you. I will most certainly be recommending you to anyone who is in need of your expertise. Thank you again.
Kind regards
M. G.
Re: Motor Vehicle Accident Claim
Dear Michelle,
We can't thank you enough for all your support, advice, and compassion over the past couple of years.
Thank you for truly caring, for pro-active and professional approach and a wonderful outcome.
Kind regards
R. A.
Re: Public Liability Claim